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📌 PINNEDPractitioner stories worth reading — curated from the community

We just ran a mock CMS survey — here’s what I wish we’d caught sooner

Brought in a third-party consulting team for 2.5 days of full CMS/TJC mock. I thought we were in decent shape. The report was humbling. Five things that surprised me and four things we already “knew” but hadn’t fixed.

Marcus Thornton·💬 0

EMERGENCY MANAGEMENT

Our last fire drill was garbage. Here’s what changed after we got serious.

Announced. Staged. Everyone knew when. We checked a box. Then we had a real incident — not a fire, a bomb threat — and realized the announced drills taught us nothing useful. Here’s what our drills look like now.

Danielle Rivera·💬 0

RISK MANAGEMENT

Our insurance underwriter showed up unannounced. Four lessons.

The loss control engineer was in my parking lot at 7:45 AM on a Tuesday. I had 12 minutes to get my act together. Here’s what he actually looked at, what surprised me, and how I prep differently now.

Keith Nakamura·💬 0

HEALTHCARE

K-Tag K-0291 cost us a citation — the spare sprinkler cabinet rule

We had the cabinet. We had the spares. We did not have the inventory list. The surveyor cited us. Here’s the fix, the NFPA citation that drove it, and what the cabinet now looks like on every floor.

Angela Fairchild·💬 0

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